Privacy Policy

1. Information We Collect

When you interact with KHYCARBON through our website, we may collect the following types of information:

• Contact information you provide through our forms, including your name, email address, and message content
• Basic technical data collected by our hosting and form providers, such as browser type and page requests
• Cookies or local storage used for basic site functionality

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about our activated carbon products and services
• Provide quotes and process orders
• Send relevant product updates and industry information only with your consent
• Improve our website and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business, such as hosting or email delivery
• Legal authorities when required by law or to protect our rights
• Logistics partners to fulfill product shipments

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@khycarbon.com.